- Open our Etsy shop.
- Look for Contact under the seller’s photo. On a listing, the button says Message Seller, and in the Etsy app it is the message icon on the listing photo. Etsy will ask you to sign in or create an account.
- Tell us what you need. If you have already ordered, include your order number.
Two things that are time-sensitive
- Spotted a typo? Message us within 4 hours of ordering and we will fix it before your piece is made.
- Arrived damaged, or doesn’t match your order? Send us a photo within 14 days of delivery.
Most other answers are on the questions page.